Where automation earns its place.
Six systems we build and run in production. Each one replaces a process a person is doing by hand today.
WhatsApp Automation
Most Indian businesses already run on WhatsApp. The problem is that it runs on a person holding a phone. We move it onto the Business API so it keeps working at 2am and at scale.
- Official WhatsApp Business API — template approval and number registration handled
- Inbound routing by keyword, language or business hours
- Drip sequences tied to CRM stage rather than a manual list
- Delivery and read reporting per campaign
CRM & Lead Management
Enquiries arrive from a website form, a WhatsApp message, a phone call and a marketplace — and then get lost between them. We make one pipeline out of all of it.
- Single pipeline across web, WhatsApp, phone and marketplace sources
- Automatic assignment by territory, product line or load
- Follow-up sequences that escalate when a rep goes quiet
- Duplicate detection across channels
AI Agents & Automation
We are deliberately narrow about where AI goes. It handles the high-volume, low-judgement work — classification, extraction, first-draft replies — and hands anything consequential to a person.
- Document and email extraction into structured fields
- First-draft replies a human approves before sending
- Enquiry classification and intent routing
- Summarisation of long threads and call notes
Business Intelligence
Reporting that nobody has to assemble. Numbers pulled from the systems that already hold them, reconciled, and put on one screen with an audit trail.
- Live dashboards over your existing databases and SaaS tools
- Scheduled reports delivered to email or WhatsApp
- Drill-down from summary figure to source record
- Alerting when a metric crosses a threshold
Custom SaaS
Sometimes the process is the product. When your operation has a shape no vendor sells, we build the application around it — and you own the code.
- Multi-tenant applications with role-based access
- Client portals with per-customer data isolation
- Billing, subscription and usage metering
- Built on your infrastructure, handed over with documentation
Web & Mobile Platforms
The customer-facing half of the work: the site people find you through, and the app your customers or field staff use every day.
- Marketing sites built for speed, accessibility and search
- Customer portals and booking flows
- Android and iOS apps sharing one backend
- Connected to your CRM and operational systems, not siloed
Tell us the one process that wastes the most time.
A 30-minute call. We will tell you honestly whether it is worth automating — and roughly what it would cost.